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春水初生,匠心效人

时间: 2018-04-16   浏览: 1847
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物业(ye)人,是一棵草,默默无闻,低(di)头工作,低(di)调随和;

物业人,是一片叶(ye),心胸(xiong)宽(kuan)广(guang),善解人意(yi),无畏风暴;

 物业(ye)人,是一座山,坚守岗位,服务业(ye)主(zhu),坚毅厚重! 


知人冷暖,急(ji)(ji)业主之所急(ji)(ji)

同(tong)志,今天(tian)下午我(wo)去6#1商铺办事的时候不(bu)小心将手机(ji)遗落在了(le)(le)店(dian)铺前的椅子(zi)上(shang),你们能不(bu)能帮我(wo)看(kan)看(kan)监(jian)控(kong)是谁(shei)捡到了(le)(le),谢(xie)谢(xie)你们了(le)(le)!”2018年4月(yue)9日晚上(shang)七点半左右, 兴进•曦(xi)镇(zhen)物业(ye)服务中心传(chuan)来业(ye)主蒋先生(sheng)(sheng)焦(jiao)虑的声音。工作人员在了(le)(le)解情(qing)况后马上(shang)调出监(jian)控(kong)视频,经过几个小时地筛选画面及反(fan)复(fu)排查、核对后,终于找回了(le)(le)手机(ji)并完好无损地交还(hai)给了(le)(le)蒋先生(sheng)(sheng)。

蒋先生拿到了(le)失(shi)而复得的(de)手机(ji),对工(gong)作(zuo)人员表示感谢:“我本已(yi)不抱(bao)希望可以找回丢(diu)失(shi)的(de)手机(ji)了(le),但是当我接到你们(men)电话通知(zhi)我拿回手机(ji)的(de)那一(yi)刻,那种激动真(zhen)的(de)是无法言(yan)语,非常感谢你们(men)工(gong)作(zuo)人员的(de)高效率办事能力,给(ji)予了(le)我别(bie)样的(de)惊喜。”

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暖人心脾,理业主之所难

2018年3月16日晚上(shang)十点半左右,30#业(ye)(ye)主急(ji)匆匆跑到(dao)兴进•嘉园(yuan)物业(ye)(ye)服务中心(xin),焦躁地对客服人员说:“我家主卧卫生间马(ma)桶不断有污(wu)水(shui)和粪便往上(shang)冒(mao)出(chu),你们快点帮我去看(kan)看(kan)吧!”秩序班长(zhang)(zhang)骆雪财当(dang)即带领疏(shu)(shu)(shu)(shu)通(tong)(tong)(tong)(tong)师傅跟随业(ye)(ye)主上(shang)门查看(kan),经过排查是下(xia)水(shui)主管(guan)(guan)道堵塞(sai),为避免污(wu)水(shui)倒灌卧室浸(jin)泡木地板(ban)造成损失,骆班长(zhang)(zhang)先用水(shui)桶把(ba)污(wu)水(shui)转移(yi)到(dao)公(gong)卫管(guan)(guan)道,但疏(shu)(shu)(shu)(shu)通(tong)(tong)(tong)(tong)师傅用小型疏(shu)(shu)(shu)(shu)通(tong)(tong)(tong)(tong)机(ji)无(wu)法疏(shu)(shu)(shu)(shu)通(tong)(tong)(tong)(tong)成功。凌(ling)晨一(yi)点多,高压疏(shu)(shu)(shu)(shu)通(tong)(tong)(tong)(tong)车到(dao)达小区,由于埋(mai)在地下(xia)的(de)疏(shu)(shu)(shu)(shu)通(tong)(tong)(tong)(tong)管(guan)(guan)道较长(zhang)(zhang),冒(mao)雨工作了(le)一(yi)个多小时的(de)疏(shu)(shu)(shu)(shu)通(tong)(tong)(tong)(tong)工人都无(wu)法完成疏(shu)(shu)(shu)(shu)通(tong)(tong)(tong)(tong),因为疏(shu)(shu)(shu)(shu)通(tong)(tong)(tong)(tong)管(guan)(guan)已断裂。

为了不影响(xiang)业(ye)(ye)主(zhu)(zhu)(zhu)的(de)日常生(sheng)活,尽快解决(jue)管道改造问题,吕主(zhu)(zhu)(zhu)任联系了疏通公司,可是工(gong)(gong)人(ren)工(gong)(gong)作了一天(tian)依旧是徒(tu)劳无功,最后还是李(li)峰(feng)主(zhu)(zhu)(zhu)管、专(zhuan)业(ye)(ye)维(wei)修(xiu)(xiu)师傅及工(gong)(gong)作人(ren)员(yuan)经过一天(tian)半的(de)努(nu)力(li)抢修(xiu)(xiu),终于(yu)改管试水成(cheng)功!业(ye)(ye)主(zhu)(zhu)(zhu)为兴进物业(ye)(ye)工(gong)(gong)作人(ren)员(yuan)不畏困难,勤恳工(gong)(gong)作的(de)服(fu)务态度(du)点(dian)赞,特地送锦旗一枚以表感激之情:“如果没有你们物业(ye)(ye)坚持不懈(xie)的(de)精神,这件事情短时间内就解决(jue)不了!幸好有你们,我们的(de)贴(tie)心小管家。”

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沁人肺腑,助城(cheng)市之所想

物业(ye)人(ren),沐清(qing)晨雾(wu)霭而起身,朝朝暮暮,挂一身星月银辉息(xi)作。兢兢业(ye)业(ye),三百六十多(duo)个日月的陪伴,是楼宇(yu)间的窗明(ming)几净,四个季节的交替,永恒的是兴进人(ren)的守(shou)望。2015年(nian)至2018年(nian)期间(jian),兴进•秀峰翠苑(yuan)物业服务中(zhong)心在桂林(lin)市叠(die)彩区特(te)色(se)街(jie)区改(gai)造(zao)及(ji)创全国文明城(cheng)工作过程(cheng)中(zhong),勇(yong)于担当(dang),积极(ji)反(fan)映(ying)并协调业主(zhu)(zhu)诉求,尽心尽责(ze)地服务广大(da)业主(zhu)(zhu)及(ji)周边群众,促进了(le)桂林(lin)市叠(die)彩区特(te)色(se)街(jie)区的(de)(de)试点改(gai)造(zao),取得(de)了(le)可观(guan)的(de)(de)成(cheng)绩。这一举动获得(de)了(le)业主(zhu)(zhu)、周围邻里、附近单位及(ji)叠(die)彩政府(fu)的(de)(de)一波好评,特(te)地送锦旗来表达(da)对(dui)兴进物业人(ren)的(de)(de)肯定(ding)与赞许!

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在这(zhei)春(chun)(chun)风(feng)洋溢的(de)(de)季节里(li),小区里(li)鲜花(hua)在阳(yang)光下盛开,树(shu)叶在春(chun)(chun)风(feng)中摇(yao)摆,老人(ren)们在宽敞清洁的(de)(de)广场晒太阳(yang),儿童们在翠绿(lv)欲滴的(de)(de)树(shu)丛旁捉迷藏……这(zhei)份(fen)宁(ning)静(jing),这(zhei)份(fen)温馨(xin),这(zhei)份(fen)幸福,凝(ning)聚着兴(xing)进(jin)人(ren)的(de)(de)工匠精神,记载(zai)着兴(xing)进(jin)人(ren)的(de)(de)无私奉献,镌刻着兴(xing)进(jin)人(ren)的(de)(de)心(xin)筑城(cheng)市。


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